According to the study Mapping the Restaurant Technology Landscape, limited-service restaurants have a significantly higher adoption rate of customer-facing technologies that facilitate speed of service or ease access to off-premises options such as online ordering, smartphone apps and mobile payment. Franchisees and chain-owned restaurant operations have implemented more technology overall.
“Operators say that costs in various forms remain the primary barrier to implementing more technology in their operations. Cost-effective solutions and strong arguments for ROI are going to make all the difference going forward, as operator interest in exploring the technology arena is clearly there,” Stensson said.
Click here to link to origional article where you can discover what percentage of restaurants offer Wi-Fi for guests, offer online ordering, accept mobile payment...and more.